India Consumers and Sustainability 2014

 

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Summary Table of Contents

 


Summary

Introduction

India 2014 ― Consumers and Sustainability is NMI's comprehensive report on the state of health and sustainability specifically in the country of India. The research was conducted to gain a fuller understanding of consumer attitudes and behaviors in India on the topics of health, environmental friendliness, sustainability, and corporate accountability.

This country report uncovers insights unique to the Indian consumer base and examines the motivations and challenges which drive consumers to be more environmentally and socially responsible. In addition, the report reveals what they feel is their role and the role of those doing business in India. Global warming, water conservation, pollution and waste reduction are top of mind for these consumers. Find out what else is on their minds.

A glimpse into the report ...

The continued expansion of sustainability and environmental protection within India

How segments within the Indian population have differing points of view and how that understanding can help to formulate messaging

  • What types of products Indian consumers want to see in an environmental version
  • What social and environmental issues are of utmost importance to Indians
  • What are their health concerns and how do they influence desire for specific food attributes
  • What are Indian consumers interested in learning about what companies are doing regarding their social and environmental commitments

India – Sustainability Summary

Indians are highly engaged in the environmental and sustainable space; environmental and social responsibility are not thought of as transient ideals, but as foundational principles.

  • Understanding which environmental and social issues resonate with Indian consumers will allow industries to better communicate with this emerging target: global warming, water conservation, pollution and waste reduction are high concerns.
  • Even though the country is experiencing industrialized growth and global investment, poverty and inequities continue to persist in India.
  • Poverty, quality of education, child labor practices and access to basic health care services are major socio-political concerns among Indian consumers.
  • In addition, while Indian attitudes toward eating healthier are growing, food safety and access to clean drinking water create concern among the majority of Indians.
  • Indian consumers exhibit high information seeking behavior regarding the environment; implementing educational initiatives should help boost brand understanding and trial; however, while Indians do care about the environment, price oftentimes dictates purchase.
  • Indians show significant interest in environmentally-friendly versions of many products; understanding what specific benefits Indian consumers seek from e-friendly products will help to create a more impactful marketing strategy.
  • The Indian community is increasingly watchful of what companies are doing and how it affects the environment and society; having a strong and transparent corporate social responsibility strategy is crucial.
  • The Indian consumer feels their own government as well as corporations should be doing a better job in protecting the environment.
  • Skepticism does exist among Indians regarding the value of e-friendly products; even if quality, price and convenience are held equal, benefits will have to be made 'real' and relevant.
  • Eco-benefits should be clearly communicated on product packaging as product packaging is a top source used by more than half of Indian consumers to find out environmental information.
  • Understanding segment similarities and differences within each country helps to align messaging to attract the best target segment.

Background & Methodology: India

  • NMI's initial global study surrounding health and sustainability was conducted in 2005; this research was conducted in 2010 and 2013 in India; both years are presented as comparison in this report.
  • The study was conducted online; data were weighted to age and gender.
  • Data were collected from approximately 1,500 respondents in both 2010 and 2013.
  • In surveying Emerging countries, the respondent sample represents the population with online/internet access. Those consumers with online access align closely with those who have access to consumer packaged goods and therefore represent the best overall target for many organizations. As online penetration increases, demographic composition may shift. As such, this factor needs to be taken into account when using trended data and insights in this report.

Segmentation

  • A k-means clustering method was used. Cluster centers were defined as dense regions in the multivariate space based on a k-means segmentation of the attitudinal variables from the LOHAS survey.
  • These solutions are mutually exclusive and identify in each consumer segment the levels of influence and specific motivational and behavioral drivers across a multitude of factors.



Table of Contents

Topic

  • Introduction
  • Background and Methodology

India: Snapshot of Sustainability

  • Sustainability Summary
  • Snapshot of Key Country Facts

India's Sustainability Segmentation and Profiles

  • India's Sustainability Segmentation: Overview
  • India's Lohas Profile
  • India's Naturalites Profile
  • India's Drifters Profile
  • India's Conventionals Profile
  • India's Unconcerneds Profile
  • Changes in Sustainability Segmentation
  • Sustainability Segments' Demographics
  • Profile of The Sustainable Mainstream
  • Environmental Attitudes and Behaviors
  • Attribute Fit with Environmentally-Friendly Lifestyle
  • Past, Present, Future Environmental Protection Involvement
  • Preference for Sustainably-Manufactured Products, Trended
  • Apathy with Environmental Issues
  • Social Influence/Pressure as Reason for Environmental Protection
  • Desire for Corporate Environmental and Social Leadership
  • Corporate Social Responsibility Impact on Product Purchase

India: Environmental and Social Concerns

  • Environmental Protection and Corporate Social Responsibility Concerns
  • Water Conservation Concerns
  • Biodiversity, Deforestation and Overfishing Awareness and Concerns
  • Pollution Concerns
  • Packaging and Waste Concerns
  • Reported Recycling of Various Materials (Plastic Bottles, Jars, Cans, etc.)
  • Poverty Concerns, Large and Small-Scale
  • Top Environmental Concerns
  • Top Social/Political Concerns
  • Social/Political/Economic Concerns
  • Change in Level of Social/Political, Environmental Concerns

India: Perspectives on Environmentally-Friendly Products

  • Interest in Environmentally-Friendly Product Versions
  • Change in Interest in Environmentally-Friendly Products
  • Price as a Driver of Environmentally-Friendly Products/Services
  • Sacrifices Made for Environmentally-Friendly Products
  • Most Important Stage to Reduce Environmental Impact
  • Environmentally-Friendly Product Purchase Barriers
  • Ownership and Usage of Various Energy-Conserving Products
  • Monetary Savings as a Barrier to Environmental Protection
  • Natural/Organic Household Product Purchases, Past 3 Months
  • Importance of Household Cleaning Product Attributes
  • Importance of Paper Product Attributes
  • Importance of Personal Care Product Attributes
  • Important Attributes Common Across Product Categories
  • Brands Purchased, Past 6 Months, by Sustainability Segments

India: Health Perspectives

  • Healthcare and Healthy Food Access Concerns
  • Interest in Corporate Health Initiatives
  • Healthy Eating Attitudes
  • Challenges to Healthy Eating
  • Label Reading Behaviors
  • Family Health as a Purchase Driver
  • Food Product Category Purchases, Past 3 Months
  • Food Attributes Purchase Drivers
  • Understanding of Plant-Based Packaging
  • Skepticism about Green/Eco-Friendly and Organic Products

India: Communicating Health and Sustainability

  • Green Seals/Certifications Purchase Influence
  • Recognition/Understanding of Green/Eco-Friendly Labels/Certifications
  • Purchase Impact of Various Seals/Certifications
  • Excess Packaging Perceptions
  • Influence of Corporate Values/Charitable Donations
  • Interest in Corporate Environmental and Health Initiatives
  • Desire for Third Party Endorsements
  • Information Preferred in Purchasing Eco-Friendly Products
  • Environmental Information Seeking and Personal Advocacy
  • Corporate Citizenship Perceptions
  • Environmental Leader Perceptions
  • Preferred Methods of Learning About Corporate Environmental and Social Initiatives
  • Product Selection as a Purchase Barrier to Environmentally-Friendly Products; Willingness to Pay a Premium for Environmentally-Friendly Products
  • Perceptions About Economic Development and Growth

 

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