Key Team Members


Robert Porter, CEO

Rob Porter

Robert is proficient in all stages of the research process, including survey and study design, questionnaire development, data analysis, and reporting. Robert makes certain that employees in all of our centers meet our high standards, directing and executing all strategic plans and policies of the company.

His vision and leadership have been vital in the development of priority plans, performance measurements, management controls, acquisition strategies and implementations that have made our company’s tremendous growth in size, capabilities, and revenue possible. Robert is a recognized expert in mergers and acquisitions.

Rex Repass, President

Rex RepassRex is the man behind the story, a bold leader and entrepreneur. He is highly experienced in helping organizations drive profitable growth and enhance corporate reputations. As President, he challenges the entire Research America team to move forward, innovate, and to think differently using his years of experience as a guiding light. Rex offers this same level of vision with clients, illuminating the path forward, and inspiring courage and confidence.

Rex can also hold his own against Wikipedia on any sports statistics and presidential history. Go ahead, try to stump him. Rex has a Master of Science degree in Communications, with an emphasis in public opinion and advertising research methods. He serves on the University of Tennessee’s College of Communications & Information Board of Visitors.

Diane K. Ray, Vice President of Strategic Innovation

With international business experience in over 25 countries, and a wide-ranging career in science, business development, research, and innovation, Diane brings a competitive advantage to any business growth initiative. Institute client experience includes Amway, Astra-Zeneca, Johnson & Johnson, Kimberly-Clark Corporation, CIBA Vision, Campbell’s Soup Co, Herr Foods, Armstrong World Industries, Pergo, PECO Energy, Eastman Kodak, NASA, and Sprint to name only a few.

Amy Benner, Vice President

Amy brings over 13 years of market research and strategic consulting experience to Research America. She is responsible for growing client relationships and the management of all market insights and strategy development initiatives.

Amy’s experience spans across many industries including consumer goods and services, technology, health care, automotive, manufacturing, banking, legal, education, government, and entertainment. She guides all aspects of research studies for a diverse client base including Little Caesars, SpartanNash, U.S. Veterans Administration, Society of Manufacturing Engineers, Plante Moran, Bosch, and Caterpillar.

Prior to her work at Intellitrends, Amy spent over eight years as a Project Engineer in the automotive industry. Amy holds a BS degree in Mechanical Engineering from the University of Michigan and an MBA with a Marketing concentration from Oakland University.


Jan Nash, Senior Director of Research

Jan Nash

With an M.A. in Applied Market Research, Jan equips the Institute team with 20 years of market research experience in the consumer and pharmaceutical industries. Her expertise includes both qualitative and quantitative research across many methodologies. She has performed primary research for companies such as The Discovery Channel, The Washington Post, Ortho-McNeil, Pfizer, Ross and other well-known national clients.

Kathryn Schulte, Senior Project Director

Kathryn has nearly 21 years of experience in market research, analysis, operations and management. Kathryn’s client expertise encompasses both qualitative and quantitative methods including consumer, professional and political polling research. Among others, her specific client experience includes Warner-Lambert, Pfizer, Wyeth, Colgate Palmolive, Sunoco, Sony, Disney, ABC News and The Washington Post.

Sandra Carrow, Data and Information Analyst

With over 25 years of experience as a researcher and project manager, Sandra brings a wealth of experience to clients across the full spectrum of data and study management. From initial survey creation to programming/managing specifications to data integrity and analysis, Sandra’s experience ensures data accuracy and reproducibility that is unparalleled.

She has been immersed in managing qualitative and quantitative studies, day-to-day operations, analysis, and report generation and conducting research for health and wellness, agricultural, pharmaceutical, and CPG clients, some including Amazon, Amway, Dr. Bronner’s, NOW Foods, and Whole Foods Market.

Edu: B. A. Degree in Political Science and Sociology, Rutgers University.